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Productivity Integrations

Productivity integrations coordinate internal workflows that support deletion, even when data removal isn’t API‑driven. For example, creating a Linear issue for a team to run manual steps.

How it works

  1. Authenticate with the tool via an Account (e.g., OAuth token).
  2. Configure routing rules (team, project, labels) and templates (title/description).
  3. For each deletion Request, Forget API creates or updates the work item with the identifier and context.

Examples

  • Linear: Create an issue assigned to a privacy/operations team with the user identifier and checklist
  • Jira/Asana: Create a task in the correct project with due dates and watchers

Status mapping

  • Sub‑request status reflects the lifecycle of the work item (created, in progress, done, canceled) where supported
  • Audit logs link to the created item and show API request/response details

Best practices

  • Keep templates concise with clear acceptance criteria
  • Route by workspace/environment to avoid cross‑team noise
  • Close the loop by updating the item status when deletion is confirmed elsewhere
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