User Lookup

User Lookup helps teams meet compliance obligations by returning all deletion activity for a specific user identifier.

What it does

• Enter an identifier (for example: email, user ID, external ID, distinct ID).
• Forget API returns all deletion Requests and their sub-requests created for that identifier across your connected integrations.

Why it’s useful

• Verify a user’s deletion request was initiated and completed across systems.
• Quickly answer support or compliance questions with a single search.

Data retention behavior

• If your organization’s data retention setting hashes identifiers after completion, hashed deletion Requests will still be returned in lookup results.
• If your organization’s data retention setting deletes Requests from Forget API systems, those deleted Requests will not appear in lookup results.

Notes

• Results include per-integration sub-requests and their latest statuses for full visibility.
• Use consistent identifiers across systems to maximize match accuracy.